FAQ

Find answers to all of your
questions here

What is this?

In each experience, you will be given a designated amount of time while you and your team try to figure out how to achieve the objectives of the game. The rooms contain clues, puzzles, and hidden items.

If I’m late, can I still play?

We suggest arriving 5 to 10 minutes early, we can accommodate a late start up to 20 minutes late. However, due to need to reset rooms and properly meet COVID-19 sanitation guidelines, we have to reduce your allowable time.

Over 20 minutes late will result in a non-refundable cancellation.

I need to reschedule my reservation!

You may contact us directly up to 24 hours before your scheduled time for a full refund and cancellation.

Reschedules requests between 24 and 12 hours of your scheduled time will be honored.

Reschedule requests within 12 hours of your scheduled time are not possible.

How many people can play at once?

Each game has a minimum and maximum participation. The maximum is based on room capacity and enjoyment level. Our rooms are private booked by group and you pay a single price for the entire team, regardless of number of players.

Can I just watch?

If you are with a booked group and do not want to participate but want to watch from the control room, we can accommodate that, but there is an additional $50 observation fee. Otherwise, you may wait in our lobby while your group finishes.

Do I need a reservation?

Yes, you must book the experience online or by calling us ahead of time. Normally, we can accommodate reservations up to 1 hour before your experience, if time is available. We strongly recommend booking well in advance of your planned time.

How much does it cost?

Each experience has a different cost. Typically they range between $100 and $125 for the whole team, regardless of the number of players.

The MindField Experience is a shorter experience and has a lower cost.

Is this a haunted house?

Not really. Some of the rooms have their “moments” but we are not a typical haunted house.

Our experiences, for the most part, are enjoyable by people of all ages, and the only stress induced is the time crunch you have to solve the clues.

How long do I have to complete the game?

All experiences, except The Mind Field, are 60 minute events.

The Mind Field is a 30 minute, fully repeatable,  competitive experience for singles or partners.

Are there any age restrictions for participants?

Our minimum age is 5 years old. However, anyone under the age of 18, must have adult supervision.

Mr Harvey’s Room is specifically designed for K-6 children, but adults may participate. This room specifically is cognitive level adjustable, contact us if you have any questions.

Do I have to arrive in advance?

We suggest arriving 10-15 minutes earlier than your booking.

Due to COVID-19 procedures, we request you text us form the parking lot to let you know when it is safe to come on in. This is to prevent cross group exposure.

What, if anything, should I bring to the game?

An open mind and your wits! Everything else you need is in the room.

Due to the nature of our games, cell phones and other personal belongings (except required medical/ability devices) will be prohibited from the game room and locked in secure cabinets during the game.

You will have the only key and may access to the cabinets at anytime, but you must access them outside of the game room.

Is it scary?

Scary? No

Exciting? Yes

Anxiety Inducing? Well if you let the game get to you it might be…